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Technical Product Specialist

Stockholm

  • Referens: 375464
  • Jobbtyp: Permanent
  • Lön: Competitive salary package
  • Ort: Stockholm
Rusta is a retail chain that offers a wide range of functional and trendy home and leisure products offering great value for money for its customers. The first department store was opened in 1986 and today Rusta has 87 department stores throughout Sweden, from Kiruna in the north to Trelleborg in the south, seventeen department stores in Norway and one in Germany. The head office is located in Upplands Väsby outside of Stockholm and Rusta's distribution center is located in Norrköping.

 

 

Job description


Rusta is now extending the Quality & Sustainability department with a Technical Product Specialist with responsibility for the product groups Home Decoration (In- & outdoor, summer & christmas), Candle light & Toys. The person who will join the team will have the chance to start a career in a fast-growing Swedish company with many challenges ahead. In this role you will travel to Asia one week per quarter.
 
The main responsibilities include:
 
  • Together with Category and Product Managers develop products that fulfil our Customers expectations within the given category “Home Decoration; Candle lights & Toys”
  • Drive development, within the given category, with focus on quality, safety, durability and function
  • Secure that the price and quality ladder are aligned for the products in this category
  • Develop and implement technical documentation within the Business Area (requirements, tests, materials, manuals etc.)
  • Follow the customer returns development on Product, Business Area, Sourcing office and Supplier level and initiate actions when needed
  • Be the driving force to identify root causes behind why a product is not fulfilling our customers expectations and secure sustainable corrective actions
  • Monitor our competitors quality level and their development
  • Be the contact person for technical questions towards Rusta Customer Service, Store support and Supply Chain
  • At Supplier visits, support to ensure that the Rusta Code of Conduct is fulfilled

 

 

Responsibilities


  • Improve Customer satisfaction within the given category with more than 20% per year
  • Secure that products fulfil Rusta minimum demands regarding quality as well as legal demands
  • Develop material specifications
  • Lead and steer the work with continuous improvements within the given category
  • Involve Rusta colleagues in Asia in the Quality development of the given category
  • Responsible for material requirements in Rusta Supplier Manual
  • Offer packaging and marking support to sourcing teams in Asia and Sweden
  • Drive and lead projects within the Quality & Sustainability department

 

 

Your profile


To be successful in the role the following characteristics are important:
 
  • Relevant academic degree
  • Five years working experience from similar roles, this could include product development, product manager, development specialist, material specialist or similar where also quality was in focus
  • Passionate and educated about the materials and a curious mindset to learn more
  • Professional business English language skills is required
  
Besides the above criteria the following personal skills are important
 
  • Ability to take initiative and take appropriate action independently
  • Customer focus and business mindset
  • You are an informal leader with great ability to organise and communicate
  • You enjoy working in a challenging environment
  • Great team player


Rusta is collaborating with Nigel Wright for this recruitment. We look forward to your application with an updated CV as soon as possible. If you have any questions about the role or the recruitment process include these in your application. Please also note that the applications will be reviewed on a continuous basis